G-HEA1* - Access to Healthcare Services

Indicator Wording

G-HEA1* - % (percentage) of target households who report having easy or very easy access to the healthcare services they need

Indicator Purpose

Assess perceived ease of accessing needed healthcare over the last 12 months to track barriers and service improvements.

Indicator Guidance

Definition of key concepts

  • Access: Ability to obtain needed services (availability, affordability, physical access, acceptability).

  • Needed services: Any health service judged necessary in the last 12 months.

  • Target household respondent: Adult (18+) most knowledgeable about household health care.

Survey Question

Thinking of access overall, how difficult or easy was it to actually obtain the healthcare services you needed within the past 12 months?

  • Very difficult

  • Difficult

  • Moderate

  • Easy

  • Very easy

  • N/A - I didn’t need access to healthcare service

Scoring

((Number of responses ‘Easy’ + ‘Very easy)/(Total number of responses - N/A)) x 100

This guidance was prepared by WHO ©
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